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A Spark session is a two-hour meeting used by faculty, staff and students to examine immediate service issues or revise a service, and identify how to make rapid improvements. A Spark session can be conducted by itself, or several sessions may happen concurrently, with each one examining a different topic. These sessions bring together staff, decision-makers, subject matter experts, faculty, and students to examine a specific issue or challenge, or re-imagine a program or process. The group develops solutions, and selects the most viable options for the time and resources available. In the final step, the group creates an action plan to implement and maintain the solution. The goal of all ASU Spark sessions is to generate a solution and subsequent actions that produce results.
A Spark session is comprised of a series of short, simple steps, conducted across 3 phases. The phases are 1) planning, 2) conducting the Spark session, and 3) subsequent implementation of an action plan. Figure 1 shows the process.
Spark sessions are highly focused discussions about an issue or challenge an organization, department or group has encountered. The best use of these sessions is to address the following:
The following are all examples of successful past Spark topics: